Every Sapphire suitcase is backed by our unlimited lifetime warranty. If anything breaks due to a fault in materials, engineering or craftsmanship, we’ll repair or replace it — free of charge, for life.

We offer a 60-day, no-questions-asked return policy — completely free of charge. If you're not 100% satisfied, return it unused in the original packaging for a full refund.

Just email us at info@sapphiresuitcases.com with your order number. We'll guide you through the quick and easy return process.

No — we cover all customs duties, import taxes and fees. This includes the EU, UK, and Norway. What you see at checkout is the final price.

We offer free next-day shipping within Denmark, Sweden and Germany. Orders placed before 3:30 PM local time ship the same day. Other EU orders arrive in 1–3 days. UK and Norway typically within 2–5 days.

Our suitcases are crafted from recycled aerospace-grade aluminium — strong, light, and built to last a lifetime of real travel.

Yes — all critical components are modular and repairable. If something ever fails, we’ll send a replacement or repair it under your lifetime warranty.

Yes — our Cabin model meets the carry-on size restrictions for most major airlines including EasyJet, BA, SAS, Lufthansa, and Wizz Air Priority. Always double-check with your airline.

Yes — get 15% off when you purchase any 2 suitcases, or 20% off when you buy 3 or more. The discount is automatically applied at checkout.

Unlike plastic or polycarbonate suitcases that need replacing every few years, Sapphire cases are designed to last a lifetime — backed by a real lifetime warranty and free repair support. Most customers say it’s the best travel investment they’ve ever made.